The team at Heat are taking the threat of COVID-19 extremely seriously. We believe it is our moral responsibility to do everything we can to support our nation during this extremely difficult time and are trying our best to help our community protect themselves as much as possible.
UK & International parcel delivery & COVID-19 precautions.
We would like to reassure you that we are taking extra precautions in regards to safe, contact-free delivery during this worrying time. Your delivery driver will knock on your door, stand back, confirm delivery and then sign on your behalf.
At present all parcel deliveries continue as normal. We currently use DHL to ship your Heatboxes and other products and all DHL depots and hubs are working as normal. Due to the limitations set in place because of COVID-19 and demand we may experience delays with some deliveries. We will keep you updated if we experience any significant delays and will try to deliver your orders as soon as we can.
Our in-house precautions and safety measures.
Our top priority is the health and safety of our employees that are here to provide you with an unrivalled experience. In order to do this, we have implemented the following measures;
Thank you for your ongoing support and stay safe.